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Debt Collection Andorra:
we collect your claim
Do you have outstanding debts in Andorra? For instance, with a customer in Andorra who is not paying an invoice? Our debt collection agency specializes in international debt collection. We can collect your unpaid bills worldwide. We have an extensive network of lawyers, attorneys, and bailiffs in Andorra ready to help us collect your overdue debts. Submit your claim to us, and we will do everything to ensure you get your money back as soon as possible.
- Nationwide coverage in Andorra
- One dedicated English speaking contact
- Proven track record
- Tailor-made services for each case
- Expert advice and a transparent process
- 24/7 online access
Specialized in debt collection in Andorra
Unpaid invoices are always unpleasant, but even more challenging when your defaulter is located abroad. Suddenly, you are dealing with a different language and need to rely on the legal system in your debtor’s country.
Fortunately, our international debt collection specialists know exactly how to recover a claim abroad. Through our network with the best lawyers and bailiffs we will find out what’s the best way to recover your money. The local experts are well-versed in the applicable laws and regulations regarding debt collection. Working together with them, we pursue your defaulter and ensure that your outstanding claim is collected quickly and efficiently.
As a creditor, you will have a single English-speaking point of contact. This international debt collection specialist coordinates the debt collection process. You can monitor the progress of the process continuously in our Online Cockpit.
Do you have a claim in Andorra and want to know more about the procedure to follow? Request a free consultation. One of our international debt recovery specialists will contact you as soon as possible.
Why choose Collection Company for your debt collection in Andorra?
- Global coverage
- One dedicated English speaking contact
- Experienced debt collection specialists with knowledge of Andorran legislation
- Broad network with local lawyers and bailiffs
- Seamless connection from extrajudicial to judicial action
- Effective local approach
- 24/7 tracking through your own Online Cockpit
Submit your claim
Do you have any unpaid invoices or other outstanding claims in Andorra? For more information about our debt recovery procedure, fill in your details and one of our debt collection specialists will contact you to discuss your case.
How does debt collection work in Andorra?
In Andorra, debt collection (col·lecció) consists of two different trajectories: an amicable procedure and judicial debt collection.
An amicable or extrajudicial procedure involves all efforts to collect the outstanding invoice before going to court. This includes sending payment reminders and late payment notices. In the vast majority of cases, an amicable debt collection is sufficient to collect your claim.
If that is not the case, we can summon your debtor to court. On this page, you can learn how this works.
- Upload your invoice online
- We'll start your case
- We'll start with the debt collection process
- Together we decide the best strategy for collecting your debts
- Monitor the status of your case 24/7
- Any questions? Your personal accountmanager will answer them all!
- Your invoice is payed
Extrajudicial debt collection
During the out-of-court phase of the collection process, we contact your debtor and send payment reminders. For many debtors, a letter from a debt collection agency is sufficient to prompt payment.
Additionally, we make phone calls and send emails and WhatsApp messages. This ensures that your debtor is informed about the outstanding debt, which gives them the opportunity to rectify this. When necessary, we do this in Catalan (the official language in Andorra).
In total, we contact your debtor 16 times over a period of 3 weeks. During this process, we gradually increase the pressure. The tone becomes firmer and more compelling.
Ultimately, we inform your debtor that we will take legal action if they continue to ignore our payment requests. This action will incur high costs for your debtor. Most delinquent payers will realize that they will only dig themselves deeper into trouble if they do not settle the debt.
Judicial procedure
If it is not possible to collect your claim out of court, we can initiate a judicial procedure. The nature of a judicial collection process depends, among other things, on the amount of the claim.
Small claims
If you have a claim under 5000 euros, we can use the European Small Claims Procedure (ESCP). This procedure involves all EU Member States (except Denmark) and aims to simplify the recovery of cross-border claims. The ESCP is available if you are owed money by another company, organization, or customer.
For this, we can file your claim with the court in your country. The court will forward the claim to your debtor, who then has 30 days to respond. The court may request more information or schedule a hearing. The procedure is almost entirely digitally, and the hearing takes place through a video call.
Ultimately, the court where you have filed the claim will make a decision. This judgment is enforceable in Andorra. We can then engage a bailiff in Andorra to enforce the court’s judgment.
Claims of more than 5000 euro
If you have a claim above 5000 euros, we cannot use the European Small Claims Procedure. We must file a civil case in the Andorran court (tribunal de batlles). This court handles cases at first instance.
The judge will examine the evidence submitted and (if your debtor objects to the claim) hear both parties. Then, the judge will render a judgment. If the judge grants your claim, we can enforce the decision through a bailiff. The bailiff may, among other things, seize your debtor’s assets.
The losing party has the option to appeal to the tribunal de corts.
European Payment Order (EPO)
It is not always necessary to file a lawsuit to collect your claim. If your debtor does not dispute the claim, we can also request a European Payment Order.
The European Payment Order (EPO) is designed to simplify the collection of uncontested, cross-border claims. If your debtor does not respond to your invoices and our reminders, we can request an EPO.
For this, we only need to submit a few standard forms to the court in The Hague. The judge will then issue a payment order. If your debtor does not respond within 30 days, we can hire a bailiff in Andorra. They can seize assets from your debtor with the European Payment Order.
Would you like to know if your claim qualifies for a European Payment Order? Fill out the contact form to discuss your case with our international debt collection specialists.
Arbitration
If a conflict arises with a debtor, it is sometimes possible to settle the matter not in court, but through arbitration. The advantage of arbitration is its speed. You can also establish certain agreements, such as parties not being able to appeal or the case being handled behind closed doors.
To resolve a matter through arbitration, both parties must agree. You can also prearrange this, for instance, by including an arbitration clause in your general terms and conditions.
Andorra has a special arbitration tribunal where arbitration cases can be resolved (the Tribunal de Arbitraje del Principado de Andorra), but it’s also possible to specify that the case will be handled by an arbitration panel in your own country. An arbitration decision is just as binding as a court judgment, and a bailiff can seize assets based on an arbitral decision.
How does the debt collection process in Andorra work?
Step 1
We start the out-of-court debt collection process by sending a payment reminder. This way, we have written proof that we have demanded payment. Next, we attempt to contact your debtor. We do this 16 times over a period of 3 weeks (via letter, phone, email, and WhatsApp).
Step 2
If your debtor still does not pay, the next step is sending a reminder. In this, we inform your debtor that we will take legal action if the payment is not received by the final deadline mentioned in the letter. We specify the amount of legal costs your debtor will be responsible for.
Step 3
If payment is still not received in the end, we consult with you as the creditor to determine if you indeed want to initiate legal proceedings. If so, we file a case (via European Small Claims Procedure or at the court in Andorra).
Interim attachment in Andorra
To prevent your debtor from quickly disposing of his assets while the case is in court, it is possible to take interim measures.
We can, for example, ask the court to place a temporary attachment (interim attachment) on certain assets of your debtor, so they cannot be concealed or sold. We must first request permission from the court in Andorra for this.
A temporary attachment measure is a strong coercive measure. After all, your debtor cannot use his assets (such as a bank account). In many cases, he will decide that it is easier to pay off the outstanding debt to get rid of the conservatory attachment.
Enforcement procedures in Andorra
If the judge grants your claim and your debtor still does not pay voluntarily, we can transfer the case to a bailiff (saig) in Andorra. They can, for example, seize assets from your foreign debtor. The bailiff can seize income or bank accounts of defaulters.
Additionally, it is also possible to confiscate items. The bailiff then has the right to publicly auction these goods. You will be paid as a creditor from the proceeds of this sale.
Even if your debtor does not want to pay voluntarily, you will ultimately receive what you are entitled to.
Filing for bankruptcy in Andorra
According to the bankruptcy law in Andorra, any creditor can file for the bankruptcy of their debtor with the court (tribunal de batlles) if the debt is not paid. Someone is insolvent (estat de crèdits) if they cannot meet their payment obligations or are in such financial trouble that no solution is possible.
Applying for the bankruptcy of your debtor is a way to put pressure on them if they claim they cannot pay the debt. Once we proceed with the bankruptcy petition, the company can be declared bankrupt, and the owner may lose their business and sometimes even their personal assets. In practice, it often turns out that the debtor suddenly can pay the bill when a bankruptcy petition is filed.
Need advice on your case?
Fill in your contact details and we will contact you immediately!
Legal areas of debt collection Andorra
As a debt collection agency we handle debt collection within various legal areas in Andorra. For instance, we can collect outstanding invoices for you, as well as claims based on damage claims, rental and purchase disputes.
We can assist with claims in the following legal areas:
- Construction law
- Renting and leasing
- Buying and selling
- Labor law
- Agency agreement
- Transport
- Damages and unlawful acts
We work directly for clients, but also for intermediaries such as law firms and accounting offices.
What we do more
- Advice on drafting contracts and terms
- Credit information on Andorran companies
- Disputes with trustees, for example regarding retention of title and right of lien
- Mediation in reaching private settlements
File your claim in Andorra
Submit your claim directly through our debt collection registration form. Prefer to discuss your claim with a specialist first? Leave your details or call us at +3170 – 762 0330.
Free advice on debt collection in Andorra?
Submit your personal information and plan your free consult.
FAQ: Frequently Asked Questions about debt collection in Andorra
FAQ: What do we need for a debt collection in Andorra?
When you transfer your claim to us, it’s important to build a case file. This allows us to convince the judge of the legitimacy of your claim if needed. Therefore, we welcome documents supporting your claim such as contracts, invoices, bank statements with payments, and credit notes.
We understand that the file is not always complete right away. That’s not a problem. If you no longer have certain documents, you can discuss with our debt collection specialist what evidence you do have.
If available, we would appreciate receiving the following documents:
- A copy of the agreement
- Email correspondence
- A fax confirmation
- Your summary of what was agreed
- Invoices
- Reminders
- A copy of your general terms and conditions
- Optionally, proof of delivery
FAQ: Do you need a lawyer for debt collection in Andorra?
For claims under 5000 euros, we can use a European Small Claims Procedure. No lawyer is needed for this. If we need to handle the case through the court in Andorra, whether a lawyer is required depends on the amount and type of the claim.
FAQ: How long does a debt collection take?
To prevent your case from dragging on and to increase the chances of prompt payment, we follow a tight schedule during the amicable phase of the collection process. Within a 3-week period, we contact your debtor 16 times. This approach keeps the pressure on the debtor and allows us to swiftly escalate to a judicial procedure if necessary.
During a European Small Claims Procedure, the claim form is sent to your debtor within 14 days. They then have 30 days to respond. Within 14 days of receiving a response, the court informs you. The court may take an additional 30 days to request further information.
In a lawsuit in Andorra, the duration depends, among other things, on the complexity of the case.
FAQ: What is the statute of limitations for claims in Andorra?
In Andorra, there is a general statute of limitations for claims of 5 years. This means that you must take legal action within 5 years after the claim becomes due.
FAQ: Why not hire a debt collection agency in Andorra?
If a customer in Andorra owes you money, you can also engage a commercial debt collection agency based in Andorra. The issue is that you often won’t be able to communicate in English and have to speak Catalan, French, or Spanish.
Besides that, most debt recovery agencies only handle the out-of-court phase of the process. If you need to bring your debtor to court to recover the debt, you will have to find a law firm yourself.
If you transfer your claim to Collection Company, our debt collection specialist will coördinate the procedure. You won’t have to reach out to local parties yourself; we will handle that for you. Our aim is to manage the entire debt collection process, from the amicable phase to the judicial procedure and enforcement of the judgment.
Why 40.000 customers tried our services
- The #1 collection company in the Netherlands and abroad
- Regional & local specialists
- Years of experience with international invoices
- Your own personal contact
- Extensive advice on the legal process
- Monitor the status of your case 24/7
Meet our specialized legal team
Joost Konings LLMLaw expert- May Leung LLMLaw expert
- Wesley Boeters LLMInterim lawyer
