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Debt Collection Kosovo:
recover your outstanding invoices
Overdue payments in another country can be incredibly frustrating and time-consuming. Fortunately, with the help of an international collection specialist like Collection Company, you can quickly and efficiently collect your outstanding invoices.
For a successful debt recovery in Kosovo, we work with an extensive network of international lawyers, bailiffs, and legal professionals who know all about the debt collection laws in Kosovo.
- Nationwide coverage in Kosovo
- One dedicated English speaking contact
- Proven track record
- Tailor-made services for each case
- Expert advice and a transparent process
- 24/7 online access
Specialized in collecting debts in Kosovo
Do you have clients in Kosovo who are not paying your invoice? Or do you have another monetary claim against someone in Kosovo? Outstanding invoices can harm the cash flow of your organization but collecting debts abroad is often a complicated matter. You may not speak the language, be unfamiliar with the applicable laws and regulations, and often be unaware of local payment practices.
Additionally, Kosovo is not yet a member of the European Union, which means you cannot rely on the existing European procedures designed to make it easier to collect debts abroad.
That’s why our debt collection agency has developed an effective international debt collection strategy. Transfer your claim to us, and we will ensure that you receive what you are entitled to. We do this with the help of our local partners such as lawyers, legal experts, and bailiffs. They are well-versed in the (legal) options for collecting your debts and speak the language of your debtor.
As a creditor, you will communicate with our English-speaking international debt collection specialist. They will coordinate the process and maintain contact with local parties. As a client, you can monitor the progress of the procedure 24/7 through our Online Cockpit.
Why Collection Company to recover outstanding debts in Kosovo?
- Global coverage
- One dedicated English speaking contact
- Experienced debt collection specialists with knowledge of Kosovan legislation
- Broad network with local lawyers and bailiffs
- Seamless connection from extrajudicial to judicial action
- Effective local approach
- 24/7 tracking through your own Online Cockpit
Submit your claim
Do you have any unpaid invoices or other outstanding claims in Kosovo? For more information about our debt collection process fill in your contact details and one of our debt collection specialists will contact you.
How we recover debts in Kosovo
Collection Company is specialized in cross border collections. Our foreign debt collection strategy consists of two overlapping phases: the pre-judicial phase and the judicial procedure.
The pre-judicial phase (also known as the amicable procedure) includes all efforts made to collect your claim before taking legal action.
We remind your debtor of their obligations and inform them of the consequences if they fail to pay in time. In the vast majority of cases, this is sufficient to recover your funds.
If that is not the case, we have the option to take legal actions to compel your debtor to pay the bill. During the judicial procedure, we ask the court to order your debtor to make payment.
- Upload your invoice online
- We'll start your case
- We'll start with the debt collection process
- Together we decide the best strategy for collecting your debts
- Monitor the status of your case 24/7
- Any questions? Your personal accountmanager will answer them all!
- Your invoice is payed
Extrajudicial debt collection
Extrajudicial or amicable debt collection is a very effective and cost-efficient way to collect your outstanding invoices. Most debtors tend to choose to pay up when they realize that you have engaged a debt collection agency.
During the extrajudicial process, we send your debtor various payment reminders and final notices. This makes it clear to your debtor that you are serious. Additionally, we can use this information to build a case file and later demonstrate that we have pursued payment.
We also make personal contact with your debtor to find out why they are not fulfilling their financial obligations. This can be done through phone calls, emails, or via WhatsApp messages. This way, we gradually increase the pressure on your debtor. Ultimately, we send a final notice informing your debtor that we will take legal action if payment is not received by the specified date.
If relevant, communication is conducted in your debtor’s language (Albanian or Serbian).
Most debtors realize that the costs will only continue to increase if they do not pay the claim.
Legal proceedings
Does your debtor still not pay the outstanding invoice? Even after the amicable debt collection process? Or has a payment dispute arisen? If so, it is possible to initiate a civil procedure in Kosovo against your debtor.
In Kosovo the judge can issue a payment order based on an authentic document, such as an invoice. We can get a payment order by submitting your claim to the basic court (Gjykatën Themelore) in the district of your debtor. When initiating the procedure, we must specify what we are demanding from your debtor and how we intend to enforce the claim if the judge grants the payment order.
The judge will review the submitted documents, may request additional evidence, and then make a decision. If the judge grants the claim, the payment order will be sent to the creditor. The creditor must then have the judicial document served to the debtor.
The debtor has 7 days to contest the judge’s decision or to voluntarily pay the outstanding amount.
If your debtor contests the payment order, a standard judicial procedure will follow, where both parties can submit evidence and must appear at a hearing. Ultimately, the judge will issue a ruling.
How does the debt collection procedure work in Kosovo?
Step 1
The debt collection procedure begins with an amicable process. We send your debtor reminders and try to get in touch with your debtor.
Step 2
If your debtor still does not pay, we send a final notice. In this, we inform your debtor that we will initiate legal proceedings if they do not pay by the date specified in the letter.
Step 3
Ultimately, you as the creditor decide whether to proceed with the lawsuit. With a court ruling, we can ultimately place a lien on your debtor’s assets.
Arbitration
A widely used alternative to judicial proceedings in commercial transactions is arbitration. This is an alternative form of adjudication, outside the government court system.
In arbitration, the case is not presented before a judge but rather to an arbitrator or a panel of arbitrators. Often, the arbitrators are industry specialists themselves, which means they possess significant relevant knowledge.
Like judges, arbitrators review the submitted evidence, hear the parties involved, and ultimately render a decision. An arbitration award is binding.
Both parties must agree to resolve the matter through arbitration. This is usually predetermined, for example, by including it in the terms of delivery.
In Kosovo, an arbitration award is considered an enforceable document. Based on this, the judge can issue a payment order.
Enforcement procedures in Kosovo
If your debtor does not pay voluntarily after a payment order, arbitration ruling, or court judgment, we can continue seizing assets of your debtor.
To do this, we must ask the judge to enforce the judgment. The judge then appoints a court-bonded bailiff who can place an attachment lien on your debtor’s property.
The judge can place liens on various assets, including movable property, income such as salary or pension, real estate, and even shares or outstanding receivables that your debtor has.
In Kosovo, the bailiff is only permitted to place a lien on half of your debtor’s income. Additionally, no attachments can be placed on items that people need for their daily lives.
Preliminary measures
In the lead-up to a legal procedure, it is often wise to place a preliminary attachment on your debtor’s assets. We can do this by requesting the judge to impose temporary attachment when we apply for the payment order. If we don’t, there is a risk that a favorable ruling at a later stage may not be enforceable.
If the judge agrees, the court will instruct a bailiff to place a temporary attachment. The attachment remains in effect as long as the case is under court review. If the judge grants your claim, the attachment becomes executory.
A preliminary attachment is intended to prevent your debtor from disposing of assets while the case is pending.
For a creditor, a preliminary attachment is also a strong pressure tool. As long as there is a temporary attachment on your debtor’s assets, they cannot make use of them. Often, your debtor will choose to pay the outstanding debt to lift the attachment.
Filing for bankruptcy in Kosovo
When your debtor claims they cannot pay the debt, it is usually possible to apply for your debtor’s bankruptcy. In Kosovo, a creditor can relatively easily apply for the bankruptcy of a debtor. The conditions for this are:
- The outstanding debt exceeds €2000
- The payment term has exceeded 60 days
- The claim is not disputed
- The debtor regularly pays bills late
If your debtor is declared bankrupt, a trustee will be appointed to liquidate the business. This means that all assets will be sold. The trustee will attempt to pay off as many outstanding debts as possible from the proceeds.
Of course, no entrepreneur wants to go bankrupt. Most debtors will do everything possible to avoid bankruptcy by paying off the outstanding debt. Once that happens, we can withdraw the bankruptcy application.
Need advice on your case?
Fill in your contact details and we will contact you immediately!
Legal areas of debt collection in Kosovo
Collection Company specializes in international debt collection. We collect claims across various legal domains. We also offer other legal services and assist you during business disputes, help you obtain compensation, and handle rent collection.
As an international collection agency, we operate in the following legal areas:
- Construction Law
- Rental and Leasing
- Purchase and Sale
- Labor Law
- Agency Agreements
- Transportation
- Damages and Wrongful Acts
We work directly for creditors, but intermediaries such as law firms and accounting offices can also engage our services.
Other services
- Locating debtors
- Drafting contracts and terms
- Credit checks on Kosovar companies
- Disputes regarding retention of title and right of reclamation
- Mediation in informal payment arrangements and debt settlements
Submit your debt collection case in Kosovo
Submit your claim directly through our debt collection registration form. Prefer to discuss your claim with one of our debt collectors first? Leave your details or call us at +31 70 762 0330.
Talk to an expert
Submit your personal information and plan your free consult.
FAQ: Frequently Asked Questions about Kosovo debt collection
FAQ: What do we need to collect your invoice?
As soon as you submit your claim to us, we would like to receive as many documents as possible that support your claim. This may include contracts and agreements, invoices, reminders, and statements or credit notes.
We understand better than anyone that your file may not always be complete and that you may sometimes lack all the desired documents. Even if certain papers are missing, you can still submit your claim. Our debt collection specialist will contact you to discuss how we can prove the legitimacy of your claim.
If you have them, we would appreciate receiving the following documents:
- A copy of the agreement
- Email correspondence confirming what has been agreed upon
- A fax confirmation
- Your summary of what has been agreed upon
- Invoices
- Payment reminders
- A copy of your general terms and conditions
- Proof of delivery
FAQ: Can I apply for a European Payment Order for a claim in Kosovo?
Although Kosovo is a candidate for EU membership, it is currently not a member yet. This means that it is also not possible to request a European Payment Order for claims in Kosovo. Additionally, the European Small Claims Procedure cannot be utilized.
FAQ: Do you need a lawyer for debt collection in Kosovo?
For civil proceedings at the basic court, it is not mandatory to hire a lawyer. If your case requires it, Collection Company will engage a Kosovar lawyer to represent your interests.
FAQ: Do you need to be present during a trial?
In Kosovo, the creditor or a representative of the creditor must be present during the court proceedings; otherwise, the claim will be rejected. When you submit your claim to Collection Company, we will provide a lawyer or attorney who will represent your interests during the hearings.
FAQ: Why not hire a debt collection agency in Kosovo?
If you have a debtor in Kosovo who refuses to pay an outstanding invoice, you can also engage a collection agency in Kosovo. Unfortunately, you may quickly encounter practical issues. As a creditor, you will need to communicate with the Kosovar collection agency, and the language barrier can be a significant obstacle.
Moreover, many collection agencies only handle the extrajudicial process. If you want to initiate legal proceedings, you will need to hire a lawyer yourself.
At Collection Company, the entire process is managed through our English speaking debt collection specialists, who direct the parties in Kosovo.
Because we have an extensive network of lawyers and legal experts in Kosovo, we can handle the entire collection process for you, from the amicable phase to judicial proceedings and recovery, ensuring fair debt collection practices. This allows us to effectively increase pressure on your debtor from the start, enabling us to typically collect the owed amount quickly and deposit the collected funds into your account promptly.
Why 40.000 customers tried our services
- The #1 collection company in the Netherlands and abroad
- Regional & local specialists
- Years of experience with international invoices
- Your own personal contact
- Extensive advice on the legal process
- Monitor the status of your case 24/7
Meet our specialized legal team
Joost Konings LLMLaw expert- May Leung LLMLaw expert
- Wesley Boeters LLMInterim lawyer
