International debt recovery

Do you have a foreign customer who doesn’t pay their bill? Or do you have other types of outstanding debts in a foreign country? Dealing with a non-paying customer outside of your own country can be a headache. After all, your debtor is far away and speaks a different language. Additionally, you have to deal with a different business culture and different laws and regulations.

Collection Company has an impressive track record in international debt recovery. While other debt recovery agencies stop at the border, we make use of an international network of debt collection specialists to recover your money. We take care of the entire debt collection procedure and ensure that you receive your money quickly.

Submit your claim before 4:00 p.m. and we'll start collecting today!

Recover your debts. Anywhere in the world!

Sometimes it might seem impossible to collect your money when a foreign customer fails to pay their invoice. Foreign defaulters speak a different language, live in a country with different laws and regulations, and can sometimes be difficult to locate.

Fortunately, recovering your outstanding claims is a lot easier than it initially seems. Our debt recovery agency specializes in international debt collection and works together with a fast network of lawyers, attorneys, and bailiffs around the world. They are familiar with the local legislation in the relevant country and can communicate in your debtor’s language. With the help of our international network of debt recovery specialists, we can collect all your claims anywhere in the world.

You can track the progress of our foreign debt collection procedures 24/7 in our Online Cockpit. Throughout the entire debt collection process, you have contact with one of our dedicated English speaking debt collection agents.

How does international debt recovery work?

Is your defaulter located abroad? At Collection Company, we work according to a well-thought-out international debt collection procedure. With this approach, we have already assisted thousands of clients in collecting their outstanding claims abroad.

Step 1. Submit your claim

Submit your claim with us. We will assess your situation and build up your file. You will be assigned a personal advisor who will support you throughout the entire international debt recovery process with the necessary legal expertise and experience.

Step 2: Together, we determine the strategy

Every debt collection case requires a different approach. Your personal advisor will contact you to discuss the case strategy with you. Our goal is to obtain a complete payment, including the incurred collection costs. 94% of all cases have success during this so-called amicable phase. Often through a one-time payment, sometimes through a reasonable payment arrangement.

During the process, you can monitor our progress from your own exclusive Online Cockpit. In our advanced online portal, you can view the current status of your cases 24/7.

Step 3: We select local specialists

With our global network of lawyers, bailiffs, and attorneys, we can quickly take action in the country of your foreign debtor. By collaborating with various locally established experts, we always know how to match the perfect expert to your case.

During the process, you have one dedicated English speaking contact: your personal advisor. They will handle the entire case and communicate with the local experts, so you don’t have to deal with this yourself. Your personal advisor will also translate the necessary legal documents and other documentation for you.

Step 4: We start the recovery procedure

We will start collecting your money in the country of your debtor. As each country differs in its laws and regulations, we will act according to local practices. We always execute the amicable (out-of-court) collection process (reaching an agreement with the debtor) using a contingent fee. This means that if we don’t collect anything, you don’t have to pay.

If necessary legal measures need to be taken, your personal advisor will inform you about the process and discuss any costs and risks with you. This way, you will never be faced with unpleasant surprises.

Step 5: We collect the claim

In most cases, the debtor pays during the amicable debt collection procedure. The amount will be deposited into your account and the case will be successfully concluded.

If the customer does not pay during the extrajudicial phase, the next step is a judicial procedure. With the assistance of our local lawyers and bailiffs, we will summon your debtor to court. With a judicial ruling, we can then initiate enforcement proceedings.

Global Debt Recovery: file your claim

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    Local collection lawyers

    Collection Company works with local debt collection lawyers. These lawyers represent your interests during legal proceedings involving significant monetary claims and complex debt recovery cases. Depending on applicable regulations, in many countries a lawyer is mandatory when collecting claims above a certain amount or to enforce a court order. By partnering with local lawyers in the respective country, we can engage a lawyer if needed and effectively take on every international debt collection case from start to finish.

    Enforcing international court orders

    If your foreign debtor refuses to pay after a court ruling, we will engage our network of bailiffs. With the assistance of local bailiffs and lawyers, we can seize assets from your debtor. This ensures that you receive your money, even if your debtor is unwilling to pay voluntarily.

    FAQ: Frequently Asked Questions about global debt recovery

    Why 40.000 customers tried our services

    Meet our specialized legal team

    Peter Ducroix
    Peter Ducroix
    We rent technical suction installations. One of our customers stopped paying the rental installments. What turned out? The rented installation turned out to have been closed months ago at the customer (they said). Collection company has collected all rent arrears for us and also full compensation for replacing the installation. We are therefore cost neutral. Active thinking, various options that you can choose as a customer and, above all, a huge commitment make them our permanent collection partner. Better than a lawyer.
    Jeppen
    Jeppen
    Nice and knowledgeable people. Had two issues in Germany that just wouldn't work out. Solved them both with their help. Without a lawsuit!

    Free legal advice from your personal specialist

    Joost Konings LLM

    International debt collection specialist
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      Give us a call!

      What our clients tell about us

      J.W. Meijeringh Hendriks
      J.W. Meijeringh Hendriks

      Outstanding experience! The staff is friendly and takes the time for you. Advice is honest and professional. I would definitely recommend this company.

      Dirk Klerk
      Dirk Klerk

      Good and fast result with the foreign collection.

      Anastasia Lavrenteva
      Anastasia Lavrenteva

      The company TicketSwap recommended this service to me when there were no other options left. To be honest, I didn’t expect anything. And Yesterday I received a call with happy news – the seller returned my money through the service. Only a few weeks had passed since the application, and it was straightforward. I love it! I have not seen such a service in France or Germany, where I lived. Five stars out of five 🙂

      Jeppen
      Jeppen

      Nice and knowledgeable people. Had two issues in Germany that just wouldn’t work out. Solved them both with their help. Without a lawsuit!

      LITES Film Amsterdam
      LITES Film Amsterdam

      At first, I was afraid that it would not succeed in collecting foreign receivables. But I must say that I was positively surprised! Collection Company has processed quite a few overdue payments for us both in Belgium and Netherlands. We are delighted!

      Mitterhof
      Mitterhof

      Fast, competent & determined.

      Emily Robinso
      Emily Robinso

       I had not heard from the company for a while after opening my case with them, I thought it may have been to do with the fact I am a UK resident and the company operates in the Netherlands. Eventually, I found an abundance of emails in my junk from incassocenter, and called the contact number provided in an email immediately. Even though I spoke English I was put through to the correct department immediately and minutes after delivered the good news; that my debt had been collected and I would be receiving a cheque with the total amount of monies by the end of the week. A special thank you to your employee Danny de Jon for his persistence and diligence when trying to contact me regarding my case, his efforts are truly appreciated.

       

      Afra
      Afra

      I had a difficult case against my debtor. I had a ticket for an event, but then the event was cancelled due to new covid regulations and my debtor refused to pay me back. After two months of corresponding with my debtor, I decided to start incassoprocedure. My case was handled in no time and it was really no cure no pay. I highly recommend them. Especially Danny was very insightful and helped me solve the case.

      Vidya
      Vidya

      Received quick and helpful service to get my refund back in 2 days from an online vendor who didn’t give my refund money since 2 months.

      Emily Robinso
      Emily Robinso

       I had not heard from the company for a while after opening my case with them, I thought it may have been to do with the fact I am a UK resident and the company operates in the Netherlands. Eventually, I found an abundance of emails in my junk from incassocenter, and called the contact number provided in an email immediately. Even though I spoke English I was put through to the correct department immediately and minutes after delivered the good news; that my debt had been collected and I would be receiving a cheque with the total amount of monies by the end of the week. A special thank you to your employee Danny de Jon for his persistence and diligence when trying to contact me regarding my case, his efforts are truly appreciated.

      Yakub
      Yakub

      Very positivie – they were very communicative, constructive and helpful. I am very happy with the service they provided.

      Janique van Klei
      Janique van Klei

      Got money back through this company, after we had to wait a long time for it from the store we had the credit from, didn’t expect to get it yet, super nice that it worked out.

      Ardjoen service diensten
      Ardjoen service diensten

      Very satisfied with this company. Very good communication and top service.

      Skin Plus
      Skin Plus

      Very positive! Very nice communication and results are successful so far!

      Arthur Hijdra
      Arthur Hijdra

      Very nice cooperation, I felt heard as a customer and would definitely come back.

      Kirsten Klop
      Kirsten Klop

      Very good help!

      Peter Ducroix
      Peter Ducroix

      We rent technical suction installations. One of our customers stopped paying the rental installments. What turned out? The rented installation turned out to have been closed months ago at the customer (they said).

      Collection company has collected all rent arrears for us and also full compensation for replacing the installation. We are therefore cost neutral.

      Active thinking, various options that you can choose as a customer and, above all, a huge commitment make them our permanent collection partner. Better than a lawyer.

      Andrea van der Leemputten
      Andrea van der Leemputten

      Helped me collect a salary. Got 50% extra on top of my salary, according to their lawyer my ex employer had to pay that. No costs for collection because no cure no pay arrangement.

      Tina Visser
      Tina Visser

      We book trips to Palma de Mallorca, among others. At the request of a charitable foundation, we filled three weeks. A week before the trip was to start, nothing had been paid in advance. In consultation with a lawyer from the Collection Company, we dissolved the agreement and were then able to claim all damage, including the vacancy because it was low season. The foundation has made a payment proposal and I have accepted it. If you want agreements to be fulfilled, you have to go to this collection agency! Fast follow-up indeed. Tina

      Roelie van der Veen
      Roelie van der Veen

      Never done this before but…..

      The campsite reimbursed me to the last penny.

      House rented, but the deposit settled. This collection agency has put a stop to this in an expert manner.

      No half work, but just keep going. It cost me nothing (so no cure no pay) because the campsite also paid the collection costs to them. Honest collection agency and better than a lawyer (and cheaper too). All’s fine

      Dieuwertje van Muyden
      Dieuwertje van Muyden

      In a nasty and ugly situation with my former landlord (he did not return part of the deposit) it was very nice to get support from these professionals. After I reported the case, action was taken immediately!

      Michelle Sanderse
      Michelle Sanderse

      As the owner of a start-up organization I hoped never to have to come into contact with a collection agency, when one of our debtors systematically refused to pay, unfortunately I had no other option.
      Thanks to the firm action of Collection Company and a quick legal procedure, I still got my money back, including a large part of all costs incurred!
      I can recommend them to everyone!

      Bart van Aken
      Bart van Aken

      We took care of a collection for a house that we rent out in the Netherlands, because we live in Spain ourselves, we cannot manage that properly. Unfortunately, there was one defaulter who turned out to be quite persistent. With the help of the Collection Company, the entire rent arrears have been paid to us directly. Paid a small commission for the service but it was more than worth it.

      Gery Welten
      Gery Welten

      After 5 months of sending reminders and reminders myself, I have decided to outsource my company’s unpaid invoice to the collection company! After only 1 demand from them, my customer finally paid. A lesson for me to outsource unpaid invoices more quickly to defaulters in the future.

      Jan Willem Dorenbos
      Jan Willem Dorenbos

      I am happy to write a five-star review for the Collection Company. As a transport company, we went looking for a specialist for defaulters at home and abroad. The choice was quickly made for a pleasant intake. The conditions are clear and they processed our claims the same day. And the best thing: the collection was paid in full within a few days. I didn’t know it would be so easy, so I recommend this collection party to everyone.

      John
      John

      Wow! They brought in 13 months rent arrears for me.
      NO CURE NO PAY I didn’t have any costs!
      Today I got a call from Stijn (nice account manager) that everything was in.
      I can touch all the landlords doing business with them. What I particularly liked:
      – Clear online portal
      – My claim was processed the same day
      – Easily accessible by phone
      – Craft service

      Anita
      Anita

      Lawsuit went super fast, now the payment. Found the help at the hearing expert (whole discussion with the other party about the collection costs) and the judge ordered the collection costs against the defaulter.

      Daisy
      Daisy

      Very happy with the help I received. My landlord refused to refund my security deposit for no reason. The collection Company took over all communication, so that I was no longer stressed, and it cost me nothing (no cure no pay). My landlord transferred the money on the last day, so that he did not have to pay any extra collection costs. He didn’t take me seriously, they did 🙂
      I have been well briefed and informed in advance and in between, and recommend this agency.

      Dennis
      Dennis

      Sometimes cheap turns out to be expensive. I also found that out after ordering a TV. I did not get the money back myself. Handing over the collection went like a rocket! I was surprised that it came in through no cure no pay. Danny in particular had a good mentality. He just handled them well. I’ll definitely come back next time.

      Bakker
      Bakker

      Fast and customer-friendly service. The debtor had paid within a week after the first demand.

      Sarah de Rover
      Sarah de Rover

      After months of talking back and forth without an agreement with my debtor, with the help of this collection company, it was resolved within a week, even days! super fast and very nice people to work with

      Bloem van der Linde
      Bloem van der Linde

      As a matter of principle, I didn’t leave it at that. I hadn’t thought of hiring a collection agency at first, but I signed up anyway because of all the glowing stories about this collection agency. And with success. What do you think? After just one summons I had my entire deposit back. It looks like a legal oracle! Super happy and can recommend everyone to place an assignment on a no cure no pay basis with this supplier of custom collection processes.

      Dyane Driessen
      Dyane Driessen

      Only 1 letter was needed! After my order at a webshop I did not receive my money back with a return. I had to expend endless effort to get customer service to refund it. That turned out not to be necessary at all. These gentlemen managed to do it with 1 letter. How they do it I don’t know, but apparently these strange eyes are quite forceful! Exactly what you need to look for when it comes to receivables!

      Lieda Nederhof
      Lieda Nederhof

      Very clear and friendly. Helpful with entering data into the computer.

      Y. Portz
      Y. Portz

      It is easy to get in contact with them, and the staff is very helpful. They create an online file that can be looked into 24/7, which is very useful if you want to check the status of your case. Overall a great service and I would recommend them.

      Cees Poot
      Cees Poot

      Collection company, was the light in the darkness for me. Super helped. Collection company took care of it. Finally got my money back. No cure no pay

      Rachèl van Koot
      Rachèl van Koot

      Deposit is finally back! My landlord had still not paid the deposit back after 2 months. When I asked for it I was blocked. Now I was able to submit my claim to this collection agency super easily and they collected my deposit after 13 days. After that, I was also contacted for a solution. My compliments on the thinking along and the help! Thank you Danny!

      B Grootendorst
      B Grootendorst

      Resistance after 8 years! You can’t make it up, but it happened in my file. I have the contact and updates once in a while ideal. They advised me well and even arranged for the opposition to be declared inadmissible. Now the claim is also slowly coming in due to a wage garnishment. Highly recommended! Luke, thanks for the help!

      Joël Meeuwsen
      Joël Meeuwsen

      A while ago I ordered a smartwatch. It didn’t meet my needs so I returned it. Since then I have not heard from the company and have not received my money back. Then you came as a savior and helped me a lot with getting the money back. Better yet, I didn’t have to do anything myself. Because of the nice contact moments and solving my case you deserve a big 5 stars! Thank you very much for everything!

      Marielle Beks
      Marielle Beks

      The customer has paid within the set period, you don’t have to pay for friendliness at this company.

      H Verhage
      H Verhage

      I received very good guidance from this company, had to take all kinds of steps and with the help of an employee this is very good luck, I was able to take all the time.

      Elderman
      Elderman

      Money lent to an acquaintance. The loan had to be claimed first. I was also unsure of my debtor’s address. After constantly chasing after it, I was fed up. I called in the collection agency and thanks to the strategic route they had devised for me, it was paid in one go! I can’t believe my luck. This is a collection agency that does what it promises: collect!

      B. David
      B. David

      Fast and good service. We first looked for information and were soon contacted by an employee of this company. They explained to us how they work and how they handle it financially and immediately asked what kind of business we were dealing with. They handled everything quickly for us and our problems with the other party. I am very pleased with how things turned out and would definitely recommend them.

      Merlijn Elferink
      Merlijn Elferink

      I have filed a collection against one of the largest furniture stores (I will not name it).
      It is unbelievable that large companies simply refuse to pay. Fortunately, you don’t have to take that.
      Shortly after the case was started, I saw the amount appearing in my bank account.
      I’m glad I took the step.
      Thank you Danny and your team.

      Guino Koch
      Guino Koch

      I was at my wits end when the landlord had unlawfully settled the remainder of my deposit. Search the internet for a specialist and guess what? Received everything within 10 days. It cost me absolutely nothing and only yielded. My headaches are gone!
      Good contact and super customer friendly.

      Sandra Elstgeest
      Sandra Elstgeest

      In the beginning it was a bit confusing because of the many email traffic, but that also has to do with my disability. I was kept well informed and with the little information I could give about the site and the debtor, they still managed to recover my money.

      M. ten Broeke
      M. ten Broeke

      An absolute must! On behalf of our Association of Owners – for which I manage – I have offered a large number of unpaid monthly contributions for collection. All amounts were paid within a few days! If you are looking for a collection party that really delivers, then I can recommend this collection agency.
      – NO CURE NO PAY;
      – Clear conditions;
      – Knowledge of VVEs;
      – Convenient portal;
      – Active follow-up.

      Gerard Blok
      Gerard Blok

      Free debt collection advice.
      Friendly help from a smart lawyer.
      Obtained information about a particular case.
      On that basis decided not to take any action.
      You benefit more from honest advice than from a lawyer who just starts everything.
      Definitely come back when I have some again.

      Miranda Swier
      Miranda Swier

      My experience with this company is very positive. Very attentive, friendly and knowledgeable staff. Very customer friendly. You get the feeling that your business, no matter how small, matters. And that we are really committed to solving it. That also worked. I advise anyone who has problems with companies or webshops to contact this collection company.

      Willems, M.
      Willems, M.

      Didn’t expect it to go fast. Unbelievable that you are busy for ages and then you finally hire someone else and then they can suddenly pay. It’s good that these types of collection companies exist.

      De Zwart
      De Zwart

      Professional approach and prompt action. They managed to resolve three cases for us that I had been chasing for months on my own. I used to work with a local lawyer, but he couldn’t achieve anything.

      Wilma Tan
      Wilma Tan

      So glad they helped me with my debt collection in Germany!! Unbelievable how quickly they caught my money!! Glad that such companies exist. While others turn to an expensive lawyer, I shop affordably. Greetings, Wilma.

       

      Lien Verhoeven
      Lien Verhoeven

      Two years ago, I lent money to a Dutch company. Unfortunately, they did not come through with the full payment. A lawyer in Hasselt whom I consulted couldn’t help me and charged high fees. I found this debt collection company online, and after a few phone calls, everything seemed to be on track. Within a month, I was relieved of all the hassle and received my full amount. I thank this office for their excellent cooperation.

      Ro Lo
      Ro Lo

      They resolved my case within 3 weeks, and I also received clear legal advice from the lawyers.

      Winky Wive
      Winky Wive

      For years, our company has been transporting rubber tires throughout Europe. When one of our key customers failed to adhere to the payment agreement, we engaged the Collection Company, recommended by a friend. Thanks to their lawyer, our significant claim was fortunately settled by our customer in a short period. Thank you for the professional approach and pleasant collaboration. In the future, we will definitely recommend the Collection Company!